Md. Danial Rafihas successfully completedCertificate of CompletionJanuary 28, 2025131331282Making Ontario Accessible: AODA
Md. Danial Rafi
has successfully completed
Certificate of Completion
January 28, 2025
131331282
Making Ontario Accessible: AODA
Md. Danial Rafi
In this short online self-directed course, learners will explore how to make Ontario accessible by learning about Accessibility for Ontarians with Disabilities Act. Learners will discover the programs and services included in this Act, and how to provide quality accessible customer service within businesses. Learners will also discover the various service animals available to support individuals with disabilities and how they are used to support accommodations. Lastly, learners will discuss and reflect on accessibility within their own communities and workplace settings, and describe strategies and solutions that can increase accessibility within organizations.
Skills / Knowledge
- Define Accessibility for Ontarians with Disabilities Act
- Identify the services and programs included in the Accessibility for Ontarians with Disabilities Act
- Explain how to handle accessible customer service
- Describe how to respond to service animals
- Discuss how to increase accessibility within communities and workplace environments
- Discuss the barriers that are often present within inaccessible organizations
- Reflect on interactions, accommodations, and encounters with service animals and how to improve these experiences
Issued on
January 28, 2025
Expires on
Does not expire
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